I Want to Manage a Sponsor's Communication to Children

When someone sponsors a child, they get a page where they can write to their child. This electronic letter gets sent to your admin team to proofread before it gets passed to the child in the field.

  1. From your Dashboard click Write Your Child in the main menu.
  2. Click on the Review Email to Child task and then click on the Sponsors’ record.
  3. Click the Full Record tab and click the Pick a Group dropdown and choose Correspondence.
  4. This will show you the sponsor’s letter that can now be copied and emailed to the field representative and then to the child. If the sponsor has sent a file or an image, it can be found in the Files tab.
  5. After completing the task, you can now go back to the Write Your Child page and click the Kickoff Started button to close the task.



Modified on Fri, 22 Dec 2023 at 12:50 PM

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